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BroadwayBox provides you with discount code and refers you to the official ticket office of the show for the actual reservation (for example: Telecharge or Ticketmaster). For privacy reasons we do not have a copy of your reservation.
The best way to see if you have booked your tickets is to check your credit card account and see if you were debited. We recommend that you call the official box offices directly (see the telephone numbers mentioned inside the discounts posted on BroadwayBox.com), with your confirmation number if you received one, your contact information and credit card you used to reserve the tickets. Please ask them to confirm whether your reservation was completed, and if so, ask that the email confirmation/ e-tickets be re-sent to you electronically. Please also check your spam/junk email folder, sometimes the email confirmations land there.
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